Its nice to receive things you order. It's nicer to receive them quickly. It's more than annoying when you have to wait for weeks on end, with no news from the people you order from.
Case 1. Order to Battlefront. Big company with offices in several countries. Placed on 17th October. Order for £10 worth of guns, but the size of the order shouldn't matter. I have emailed them twice and both times received the same reply. "Sorry, its out of stock. They will be back in stock in 1-2 weeks". Which is fine, except the 2 emails I sent were more than 2 weeks apart. It has now been 46 days since I placed the order and I am, to say the least, unimpressed. I am close to cancelling the order and buying something else.
Case 2. Order to Peter Pig. Small company, run primarily by a husband and wife team with a few employees. Placed on evening of 28th November. Order for over £120 worth of various packs from 4 ranges (AWI, WW2, AK47 and buildings). Order arrived on 1st December, all correct and everything is lovely.
So, big company fails where small company delivers. Well done Peter Pig and thank you. Another order will be placed in January/February to complete my British AWI force, after which there will be more ordered. Battlefront.....meh! I will stick to Peter Pig and Plastic Soldier Company I think.
Wargames Foundry - Devon Wargames Group Day - Last weekend the Devon Wargames Group and friends, Panjo and Andy, went on tour with a trip up to Nottinghamshire to take in the delights of Wargames Fou...
9 hours ago